Solution · Retention
Know an account is going quiet before it churns
Clients rarely leave loudly. They reply slower, then stop. You find out when the renewal does not arrive, and by then the conversation you needed to have was a month ago.
The signal is silence, and silence has no notification
No one is paid to notice the absence of an email. dpaperwork watches the last contact on every client and deal, and the renewals coming up, and tells you which ones have gone quiet. Then it drafts the check-in so the first move is easy.
It does the legwork. You make the call.
Nothing reaches a client without your yes, and every draft shows what it changed.
Meridian renewal in 41 days, no contact logged in 3 weeks
Drafted a check-in from your last conversation. Waiting for your approval.
Approve, edit, or skip
Sent from your own address
A morning brief of what went quiet
The Monitor looks across every client and deal each day. What it finds lands in your Inbox as a short brief: what moved, what is stuck, what needs a decision. For each quiet account there is a draft waiting, written from your history with them.
Watches the gaps
Flags clients and deals with no recent activity, not just the ones that make noise.
Renewals in view
Upcoming renewals are compared with the last contact, so a gap before one stands out.
One brief, not twenty alerts
Everything lands in a short morning Inbox you can clear in minutes.
Same week, different ending
You learn an account is unhappy when the renewal lapses.
You hear that it went quiet three weeks earlier, with a draft ready.
Check-ins happen when you happen to remember.
The check-in is drafted the day the account goes quiet.
You scan the whole client list to see who is slipping.
The ones slipping are the first lines of your morning brief.
What’s doing the work
Questions
Leave the call with your first follow-up drafted.
Every account that goes quiet, flagged early and a check-in drafted for your approval.